PRIVACY POLICY

Last Updated: October 12, 2026

At Galaria Store (“we,” “us,” or “our”), we are committed to protecting the privacy, security, and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect information from you in several ways when you interact with our website:

  • Personal Information Provided directly:

    • Contact Details: Name, email address, phone number, shipping address, and billing address.

    • Account Information: Username, password, order history, and saved preferences.

    • Payment Details: Credit card numbers, billing information, and payment processing details (processed securely via our encrypted payment gateways; we do not store full credit card data on our servers).

  • Automated Data Collection:

    • Device & Usage Info: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers.

    • Cookies & Tracking: We use cookies, web beacons, and pixels to store session preferences, improve website navigation, analyze site traffic, and track user behavior.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing & Fulfillment: Processing payments, fulfilling and shipping orders, and providing transaction updates or invoices.

  • Customer Support: Responding to inquiries, handling returns/exchanges, and providing horological consultations.

  • Personalized Experience: Remembering your preferences, shopping cart items, and recommended products.

  • Marketing Communications: Sending promotional emails, special offers, and newsletters (you can opt out at any time).

  • Site Improvement & Security: Analyzing user activity to enhance our store functionality, detect fraudulent transactions, and ensure platform security.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties under the following circumstances:

  • Service Providers: Third-party vendors who assist us with web hosting, payment processing, shipping and logistics, marketing analytics, and fraud prevention.

  • Legal Requirements: When required by law, subpoena, or legal process, or to protect the rights, property, and safety of Galaria Store, our users, or the public.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of the business assets.

4. Cookies & Tracking Technologies

We use functional, analytical, and marketing cookies to enhance your browsing experience.

  • Essential Cookies: Necessary for the website to function properly (e.g., maintaining your shopping cart).

  • Analytics Cookies: Help us understand how visitors interact with our store.

  • Managing Cookies: You can control or disable cookies through your browser settings, though disabling certain cookies may affect site functionality.

5. Data Security

We implement robust technical, physical, and administrative security measures—including SSL encryption and secure payment protocols—to safeguard your personal data against unauthorized access, loss, misuse, or alteration. While we strive to protect your personal information, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: Request access to or correction of the personal information we hold about you.

  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link in the email body.

  • Data Portability: Request a copy of your personal data in a structured, standard electronic format.

To exercise any of these rights, please contact us at privacy@galariastore.com.

7. Third-Party Links

Our website may contain links to third-party websites or services (e.g., external payment processors or social media channels). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting personal data.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory requirements. Any modifications will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Store Name: Galaria Store

  • Privacy Email: privacy@galariastore.com

  • Customer Support: support@galariastore.com